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Item Information   Holdings       More by this author     Connellan, Thomas K., 1942-     Subjects     Customer services.     Customer relations.     Browse Catalog     by author:      Connellan, Thomas K., 1942-       by title:      Sustaining knock you...         MARC Display

Sustaining knock your socks off service / Thomas K. Connellan and Ron Zemke. by Connellan, Thomas K., 1942- New York : Amacom, c1993. Subjects Customer services.   Customer relations. Description:  xii, 176 p. ; 23 cm. ISBN:  0814451594 : Book Format:    Copy/Holding information Location Collection Call No. Status   New Jersey State Library General Collection - Level 1 658.812 Con Checked In Request Copy Add Copy to MyList Format: HTMLPlain textDelimited Subject:   Email to:

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