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91.
Face2Face : using Facebook, Twitter, and other social media tools to create great customer connections / David Lee King.
by
King, David Lee, 1966-
Medford, N.J. : CyberAge Books/Information Today, Inc., c2012.
Call #:
302.3 Kin
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
302.3 Kin
Checked In
92.
Loyalty 3.0 : how big data and gamification are revolutionize customer and employee engagement / Rajat Paharia.
by
Paharia, Rajat.
New York : McGraw-Hill, [2013]
Call #:
658.812 Pah
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.812 Pah
Checked In
93.
Tilt : shifting your strategy from products to customers / Niraj Dawar.
by
Dawar, N. (Niraj) author.
Boston, Massachusetts : Harvard Business Review Press, [2013]
Call #:
658.8 Daw
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.8 Daw
Checked In
94.
The power of customer misbehavior : drive growth and innovation by learning from your customers / Michael Fisher, Martin Abbott and Kalle Lyytinen.
by
Fisher, Michael, author.
[Basingstoke] : Palgrave Macmillan, 2013.
Call #:
E-BOOK
collection:
ELECTRONIC BOOKS
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
ELECTRONIC BOOKS
E-BOOK
Online
95.
Romancing the brand : how brands create strong, intimate relationships with consumers / Tim Halloran.
by
Halloran, Tim, 1969-
San Francisco : Jossey-Bass, [2014]
Call #:
658.827 Hal
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.827 Hal
Checked In
96.
Evergreen : cultivate the enduring customer loyalty that keeps your business thriving / Noah Fleming.
by
Fleming, Noah.
New York : American Management Association, [2015]
Call #:
658.812 Fle
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.812 Fle
Checked In
97.
Scaling up excellence : getting to more without settling for less / Robert I. Sutton, Huggy Rao.
by
Sutton, Robert I.
New York : Crown Business, [2014]
Call #:
658.4 Sut
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.4 Sut
Checked In
98.
The high-speed company : creating urgency and growth in a nanosecond culture / Jason Jennings, with Laurence Haughton.
by
Jennings, Jason.
New York : Portfolio/Penguin, [2015]
Call #:
658.4 Jen
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.4 Jen
Checked In
99.
Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kaspar.
by
VanDuinkerken, Wyoma. author.
Chicago : ALA Editions, an imprint of the American Library Association, 2015.
Call #:
025.5 Van
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
025.5 Van
Checked In
100.
Chief customer officer 2.0 : how to build your customer-driven growth engine / Jeanne Bliss.
by
Bliss, Jeanne, author.
[San Francisco, California] : Jossey-Bass, a Wiley imprint, [2015]
Call #:
658.812 Bli
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.812 Bli
Checked In
means this library owns a copy
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