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New Jersey State Library
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129
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41.
A manager's guide for action planning : instructor's guide : customer service team 2.
by
United States. Department of Education.
[Washington, D.C.?] : U.S. Dept. of Education, [2000?]
Call #:
ED1.8: P96/INSTRU.
collection:
US Documents - Ask Librarian
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
US Documents - Ask Librarian
ED1.8: P96/INSTRU.
Checked In
42.
A manager's guide for action planning : customer service team 2.
by
United States. Department of Education.
[Washington, D.C.?] : U.S. Dept. of Education, [2000?]
Call #:
ED1.8: P69
collection:
US Documents - Ask Librarian
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
US Documents - Ask Librarian
ED1.8: P69
Checked In
43.
The shape of things to come [electronic resource] : seven imperatives for winning in the new world of business / Richard W. Oliver.
by
Oliver, Richard W., 1946-
New York : McGraw-Hill, c1999.
Call #:
E-BOOK
collection:
ELECTRONIC BOOKS
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
ELECTRONIC BOOKS
Netlibrary
Checked In
44.
The quest for loyalty [electronic resource] : creating value through partnership / edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook.
Boston, MA : Harvard Business School Press, c1996.
Call #:
E-BOOK
collection:
ELECTRONIC BOOKS
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
ELECTRONIC BOOKS
Netlibrary
Checked In
45.
One to one, B2B : customer development strategies for the business to business world / Don Peppers and Martha Rogers.
by
Peppers, Don.
New York : Currency/Doubleday, 2001.
Call #:
658.812 Pep
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.812 Pep
Checked In
46.
Hug your customers : the proven way to personalize sales and achieve astounding results / Jack Mitchell.
by
Mitchell, Jack.
New York : Hyperion, 2003.
Call #:
658.812 Mit
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.812 Mit
Lost
03/26/2012
47.
The future of competition : co-creating unique value with customers / C.K. Prahalad, Venkat Ramaswamy.
by
Prahalad, C. K.
Boston, Mass. : Harvard Business School Pub., c2004.
Call #:
658.4 Pra
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.4 Pra
Checked In
48.
Appreciative team building : positive questions to bring out the best of your team / Diana Whitney ... [et al.].
by
Whitney, Diana Kaplin.
New York [N.Y.] : iUniverse, Inc., c2004.
Call #:
658.45 Whi
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.45 Whi
Checked In
49.
The ice cream maker : an inspiring tale about making quality the key ingredient in everything you do / Subir Chowdhury.
by
Chowdhury, Subir.
New York : Currency/Doubleday, 2005.
Call #:
658.562 Cho
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658.562 Cho
Checked In
50.
The firm of the future : a guide for accountants, lawyers, and other professional services / Paul Dunn, Ronald J. Baker.
by
Dunn, Paul.
Hoboken, N.J. : John Wiley & Sons, Inc., c2003.
Call #:
658 Dun
collection:
Browsing Collection - Level 3
Format:
Location
Collection
Call No.
Status
Due Date
New Jersey State Library
Browsing Collection - Level 3
658 Dun
Checked In
means this library owns a copy
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