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  • Anderson, Kristin.
     
     Subjects
     
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  • Customer services.
     
  •  
  • Customer relations.
     
  •  
  • Consumer satisfaction.
     
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  •  Anderson, Kristin.
     
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  •  Delivering knock you...
     
     
     
     MARC Display
    Delivering knock your socks off service / Kristin Anderson, Ron Zemke.
    by Anderson, Kristin.
    New York : American Management Association, c1991.
    Subjects
  • Customer services.
  •  
  • Customer relations.
  •  
  • Consumer satisfaction.
  • Description: 
    vii, 136 p. : ill. ; 23 cm.
    ISBN: 
    0814477771
    Book Format: 
    book
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    LocationCollectionCall No.Status 
    New Jersey State LibraryGeneral Collection - Level 1658.812 ANDChecked InRequest Copy
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