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  • Anderson, Kristin.
  • Customer services.
  • Customer relations.
  • Consumer satisfaction.
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  •  Delivering knock you...
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    Delivering knock your socks off service / Kristin Anderson, Ron Zemke.
    by Anderson, Kristin.
    New York : American Management Association, c1991.
  • Customer services.
  • Customer relations.
  • Consumer satisfaction.
  • Description: 
    vii, 136 p. : ill. ; 23 cm.
    Book Format: 
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    LocationCollectionCall No.Status 
    New Jersey State LibraryGeneral Collection - Level 1658.812 ANDChecked InRequest Copy
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